CAP Pickup Locations

If you have registered for a Cultural Access Pass, you may pick up your pass at any designated Pickup Location across the country.

To pick-up your pass, please bring:

  1. Your Cultural Access Pass registration confirmation number (found on the registration confirmation page or the confirmation e-mail sent to you after you registered)
  2. A piece of photo ID with your birth date on it
  3. Your Citizenship Certificate (the letter sized certificate with your name and date of citizenship given to you at the citizenship ceremony)

Please be sure to note the hours of operation. Your pass will be printed on the spot when you present the items listed above. For more details and answers to your questions, visit our Questions & Answers.


Find a CAP Pickup Location


Questions about the program?

Please see our Frequently Asked Questions page.

Contact Us

If you have any feedback, questions or concerns about CAP, please e-mail us at or call us at 1-888-359-6998 from 10am to 4pm EST Monday to Friday.


Partners and Supporters:

Citizenship and Immigration Canada RBC Foundation VIA Rail Canada Canadian Museums Association Parks Canada

CAP is a Registered Trade-mark of the Institute for Canadian Citizenship

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